Recent Why SERVPRO Posts

Corrosion Control

4/11/2019 (Permalink)

Mitigation services help prevent additional damages. Loss mitigation services include winterization to prevent freezing, controlling corrosion, and cleaning surfaces to prevent staining.

As soot combines with atmospheric water vapor, it becomes acidic. Neutralization of acid smoke residue is a fundamental part of the initial stages of corrosion prevention. In most cases, alkaline solutions are used to help remove and neutralize the acid smoke residue.

After removing the smoke residue from metallic and plastic laminate surfaces, apply an oil-based coating (Many restoration professionals use a common lubricant like WD-40). This treatment will slow down and/or inhibit corrosion and discoloration by airborne smoke particles that remain after the Project Manger completes the emergency service visit. This simple, but often overlooked, step can help to reduce overall replacement costs.

Initial Emergency Smoke Odor Reduction

4/11/2019 (Permalink)

Removing smoke odor contamination is always the first step in effective, permanent odor control. Next to establishing safe working conditions, prevention or reduction of smoke odor penetration should always be among the first orders of business when arriving to a fire-damaged structure. Odors are likely to be pronounced when you first arrive. This is because odors are most apparent when humidity and temperature are elevated - typical condition immediately after a fire has been extinguished.

Whenever possible, charred, unsalvageable materials should be removed at the outset of a restoration job to help eliminate odors and additional soiling. In most smoke odor situations, the best overall system for removal of intense smoke odors requires a combination of techniques and procedures.

Call us today for additional tips on reducing smoke odor following a fire in your home or business!

Board-Up: Securing your home or business

4/11/2019 (Permalink)

If doors or windows have been damaged or destroyed in a fire, rain and wind may enter the building and cause further damage. Also, curious onlookers or vandals may attempt to enter a damaged building. To help prevent these problems, it may be necessary to "board-up" the property. 

The board-up procedures should provide durable protection for the damaged structure and cause minimal additional damage to building surfaces. Board-up methods include: 

  • Cover-over
  • Fitted inserts
  • Bolt tension
  • Tarps and shrink wrap systems

The cover-over system is easy to install and probably most applicable on roofs. Large expanses of roof can be covered quickly with heavy-duty tarps. Fitted insert board-ups are more difficult to install but are more weather tight than the cover-over system.

Bolt tension methods are relatively easy to install and have the advantage of being weather resistant and difficult for intruders to disengage. Placing carpet or carpet pad on the interior brace will prevent additional damage to wall surfaces. 

Protecting your Carpet

4/2/2019 (Permalink)

Carpet Delamination

Once the water migration edge is located, it is important to protect furniture from contact with wet carpet. Simple foam furniture blocks, foil, or plastic tabs accomplish this task. Blocking furniture accomplishes several important goals, including:

  • the prevention of color transfer between furniture and carpet (which causes staining)
  • the prevention of rust stains
  • the facilitating of effective and efficient drying by elevating furniture (especially low or heavy furniture such as bookcases)

In some restoration projects it is necessary to remove the carpet pad. This process will require the Project Manager to disengage stretched-in carpeting. Because carpet loses 80%-85% of its strength when it is wet, it is vital to treat carpet as gentle as possible until it dries.

Whenever carpet must be disengaged from the tack strip, a knee kicker and carpet awl must be used. The knee kicker is used to release the tension on the carpet and move it away from the tack strip. Then, the carpet awl is pierced through the carpet's primary and secondary backing and used to lift it up and away from the tack strip. This method of disengagement effectively reduces the possibility of delamination.

Carpet is disengaged around the perimeter of the room, then rolled back in one direction to expose the pad beneath. The majority of pad has a skin or mesh on the top side. The purpose of this skin is to ease carpet stretching during installation.

Heroes for Kids Telethon for Shriners Hospital for Children - St Louis

3/29/2019 (Permalink)

Chestnas SERVPRO Team donating our check from the 7th Annual SERVPRO Golf Tournament to benefit Shriners Hospital for Children - St Louis.

We joined KMOV and Shriners Hospitals for Children - St Louis yesterday for the KMOV Cares: Heroes for Kids Telethon. During this day of inspiration we heard firsthand experiences and stories from the people who make Shriners Hospital so special. Thank you to everyone who donated to Shriners Hospital - St Louis during the Heroes for Kids Telethon! Over $100,000 was donated during the telethon yesterday.

Our Shriners Hospital specializes in children's orthopedics, from simple fractures to complex surgeries. They will treat your children like their own, regardless of your ability to pay. They are working hard to transform children's lives and provide them with a brighter future.

Shriners Hospital for Children - St Louis has a special place in the hearts of the Chestnas SERVPRO Team. One of our franchise owners, Jeff Chestnas, has been a part of the Shriners Organization for over 9 years by giving back his time, efforts, and money to help this organization succeed. We happily donate to Shriners Hospital for Children - St Louis every year, by hosting our annual golf tournament. The Chestnas SERVPRO Team was able to donate $25,400 to the hospital from the 7th Annual SERVPRO Golf Tournament, and hope to surpass that number at the 8th Annual SERVPRO Golf Tournament later this year.

The tournament will be held on August 28, 2019 at Tapawingo National Golf Club. To play, donate, sponsor or help out please call (314) 858-1688 with any questions. 

Red Cross Month - Be a Hero in Your Community

3/18/2019 (Permalink)

March is Red Cross Month, a tradition begun by President Franklin D. Roosevelt in 1943. President Donald Trump has proclaimed March as Red Cross Month across the country. You can read the entire proclamation here.

During Red Cross Month, the American Red Cross asks everyone to be a hero in their community by becoming a volunteer, learning lifesaving skills, giving blood or donating to #help1family on Red Cross Giving Day, March 27.

The need to help people is constant—and the past year of busy disaster activity was no exception. For 324 consecutive days, more than 43,000 people relied on the Red Cross for emergency shelter following events like record wildfires, hurricanes, floods and large apartment fires. From April 2018 to February 2019, more than 11,500 Red Cross volunteers left the comfort of their own homes to provide comfort, care and a safe place to sleep for tens of thousands affected by disasters.

“During Red Cross Month, we honor the volunteer heroes who help families overcome life’s emergencies every day,” said Gail McGovern, president and CEO of the American Red Cross. “These champions are our neighbors—ordinary people who make an extraordinary difference to ease the suffering of others, whether it’s saving a person’s life with CPR, donating blood for a hospital patient with life-threatening conditions, or comforting a family overwhelmed by a home fire or other crisis. We ask you to consider joining these heroes to answer the call for service in your community.”

There are lots of ways you can help. Does responding to local or national disasters appeal to you? How about helping hospital patients by sponsoring a blood drive or greeting blood donors at bloodmobiles?

Would you like to support our Services to the Armed Forces program by helping patients in military hospitals and at Veterans’ Administration facilities? Is teaching something you like to do? Why not be a volunteer instructor and teach first aid / CPR / AED classes or babysitting classes?

How about helping people all over the world? Become an International Humanitarian Law instructor.  Or you could support our International Tracing Services and reunite families living overseas, in war-torn countries or even in your community.

Savvy on social media? Be an online advocate and tell the Red Cross story. Serve on local boards and help with fundraising and marketing. Be part of the behind-the-scenes Red Cross team by volunteering in our offices.

These are just a few of the ways you can make a difference as a Red Cross volunteer. To find out more, including how to apply, visit the ‘Volunteer’ information on redcross.org.

HOW YOU CAN #HELP1FAMILY Learn more about how you can help in your area by contacting your local Red Cross chapter or visiting redcross.org:

In addition to volunteering, you can:

  • Give blood: Make an appointment to donate lifesaving blood or platelets.
  • Learn lifesaving skills: Register for a class to learn first aid, CPR and other skills.
  • Make a financial donation: On March 27—American Red Cross Giving Day—donate at redcross.org/givingday, uniting with thousands of people like you to help families during the first devastating hours of a disaster. Your gift can provide hope and urgent relief like food, shelter and other essentials for families who need it most.

Here at SERVPRO of Fenton/South Ballwin, we have seen these amazing volunteers out assisting our homeowners who have been affected by fire damages. Not only do they have great compassion but are assisting with basic needs during their hardship.#SERVPROSTRONG #REDCROSSHERO