What our Customers say...
Water Damage Testimonials
During a very stressful time, the SERVPRO employees made me feel much better about things. They were courteous, professional and very helpful throughout the whole process.
Adam was great explaining everything to me. Erick came the first night and was exceptional. David cam the next day and put extra fans I which led to getting everything drying a day faster than expected.
They were very professional and kept me updated on all the services.
Everyone was so nice.
The two young men that came to my house were professional and prompt.
Very professional and very thorough technicians came to our house. We are grateful. They were also very respectful and polite.
"Perfect and will recommend!"
Thank you all so much for ALL you did to help Make-A-Wish after the flood. You helped us keep making the wishes come true during a very difficult time. Thank you so much!
Service and professionalism could not be any better!
"Courteous and well behaved workers"
"I am extremely impressed by the knowledge experience, professionalism, and thoughtfulness, of all SERVPRO staff. Thanks for all the help through what could have easily been a very stressful time."
Already stressed and sleepless from the main line sewer clog that backed up the night of 10/23/16 in our unfinished utility room and seeped into the finished sitting room, family room, and stairwell areas, the next day Adam and Jeff made the explanation and paper work process as easy and helpful as possible. That same day, Dustin and Simon began the work of cutting drywall and paneling, removing baseboards, door jambs, cutting out wet carpet and moving/stacking furniture and wall hanging in untouched areas.
Dustin took the lead that day and the following days and was extremely nice, friendly, courteous and reassuring through the whole disaster with disinfecting, cleaning, monitoring and hauling debris away with Chad's help that day. In addition, I needed to keep one particular appointment on Thursday and very much appreciated that David was able to come over earlier in the morning to attend to the equipment monitoring. That was extra helpful. Adam came the last day to pick up the 19 snails fans and I told him how much I appreciated him and the guys on the SERVPRO team who handled the clean up at our house.
Not wishing that kind of experience on anyone, I would have to say that SERVPRO's people have a very high level of response, professionalism and cooperation, and should we (heaven forbid) or anyone else need this type service, we would not hesitate to recommend SERVPRO. Since my husband was not in the country at the time of this calamity, when he did return, he was also impressed with how clean and organized the lower level looked from the good job SERVPRO provided.
"Your responsiveness was excellent as was the detail in your communication."
"Kurt was great leading the project and always kept us well informed".
"All staff were efficient, professional and friendly. The initial visit from the cleanup assessor really helped me with registering my claim and getting the go ahead from my insurance."
"All of the service personnel were wonderful and very professional!"
"The staff was extremely polite and helpful. Also discovered the source of my mold issues. Will use them again and highly recommend!"
"Kurt was great to work with!"
"Crews were polite, punctual, informative, answered every question fully, great communication and very respectful of my house."
"Cheerful and helpful. Efficient in every respect."
"Nothing better than excellent. Service and professionalism could not be any better!"
Keep up the good work!