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Team of Over 1700 Franchises Nationwide

9/29/2020 (Permalink)

Vehicles parked outside manufacturing plant Commercial Water Damage in Fenton, MO

Size is not always an indicator of strength; but when you are a restoration company with the resources of over 1,700 franchises- size matters.

At SERVPRO of Fenton/South Ballwin we are equipped to handle a loss of any size. But the question always comes into play, what happens when there are multiple losses.

Typically, we see this scenario play out during natural disasters or major storms. The benefit that we have at SERVPRO of Fenton/South Ballwin is not only do we have the capacity to produce any size loss; but we can combine our strength with a large network of other SERVPROs nationwide that can provide assistance and extra equipment.

At SERVPRO of Fenton/South Ballwin not only do you get the local franchise, but you also get the strength of one of the nation’s largest restoration company. In the last few years, we have been fortunate to have the network of SERVPRO’s to provide us more equipment and PPE during nationwide shortages.

If you have experienced fire or water damage, we are always here to help! Call us 636-527-5990 so we can address your damages quickly.

Smoke Odor After a Fire

9/29/2020 (Permalink)

Soot around register Fire Damage in Ballwin, MO

Removing smoke odor after a fire is a difficult task. To achieve complete smoke smell removal, the remediation process must include specialized equipment and techniques that only a professional restoration company can provide. Thus, we do not advise homeowners to tackle this task themselves. Check out the steps involved in smoke damage restoration below.

The types of smoke odor

Smoke results from incomplete combustion and consists of persistent particles (soot), oils, and gases. The pungent smoke odor comes from volatile molecules that materials release when burning.

Smoke odor can result from burning protein (meat), natural materials (wood, cotton, etc.), synthetic materials (e.g., plastic, nylon) and more. With so many substances that can burn, the restoration process requires technical knowledge and complex procedures.

How to remove smoke smell from properties

Removing the source of the problem

The first and most important step in smoke odor removal is to remove the source of the odor(s). This involves removing burnt items, such as cabinets, furniture, drywall, and non-salvageable contents. The items can be either discarded or restored, depending on their condition.

Cleaning the salvageable contents

Our trained technicians clean the salvageable items with appropriate products.

Cleaning the air ducts

Smoke, soot, and odors from a fire will penetrate the duct system and any dust or other particles inside of that system. Thus, cleaning the ducts early in the smoke smell removal process is essential to preventing the HVAC system from re-contaminating areas that have been cleaned.

Removing the smoke smell

The final stage is removing the lingering airborne odor. To accomplish this task, a variety of techniques that can be utilized, but they all share a common goal — complete smoke odor removal. Here are some examples of proven systems:

  • AIR SCRUBBING. A technician will use a high-efficiency particulate arrestor (HEPA) air scrubber which can remove 99.97% of particulates from the air. Removing these airborne particulates removes additional source materials for odors.
  • THERMAL FOGGING. Fogging uses a petroleum-based deodorizer emitted via a thermal fogging unit. It fills the affected area with a mist-like deodorizer. Fogging counteracts odorous molecules by using fragrance modification for permanent odor neutralization. Prior to fogging, technicians put out all flames. Everyone in the treatment area must wear respiratory protection equipment or leave the area.
  • OZONE GENERATION. This is one of the most popular and familiar processes for removing airborne smoke odor molecules, including hard-to-neutralize protein smoke. Ozone is a powerful oxidizer that neutralizes odorous molecules by releasing additional oxygen into the air. Ozone, while an effective odor remover, is not an “air purifier.” Customers should not be present when an ozone generator is in operation. Personnel should enter the treatment area only briefly to turn the ozone generator on or off. Ozone works best in a controlled environment, such as an ozone chamber. In there, odorous contents can be subjected to 24 to 48 hours of ozone gas. 

SERVPRO of Fenton/South Ballwin is available to answer all your questions if your home or business has been affected by a fire damage.

Is your Fenton, MO Business protected by a working fire suppression system?

9/28/2020 (Permalink)

Fire Sprinkler Is your Fenton, MO business protected by a working fire suppression system?

For commercial and residential buildings all around St. Louis, MO, having a working fire sprinkler system installed is the single most effective means of fighting fires. According to National Fire Protection Association (NFPA) statistics, damages to manufacturing facilities, stores, offices, and healthcare facilities with a working fire sprinkler system installed were 60% lower than damages to building with no fire sprinkler system! Make sure your building, employees, customers, assets, and valuables are safe and secure by installing a fire sprinkler system in your office or government building.

Since fire sprinkler systems need to be in working order at all times, they need to be inspected annually to ensure that they will operate properly during a fire emergency. During a fire sprinkler system test, physical checks are performed on all the parts of your fire sprinkler system. These checks include water flow tests, fire pump tests, alarm tests, and trip tests of dry pipe, deluge, and pre-action valves.

In addition to annual fire sprinkler system inspections, you must also carry out quarterly flow tests. Written records of all quarterly fire sprinkler system inspections must be maintained in accordance with NFPA 25.

If properly maintained and inspected, a fire sprinkler system can provide your Fenton, MO building with highly effective fire sprinkler services and fire protection for decades.

Here at SERVPRO of Fenton/South Ballwin, we are here to help 24/7/365 for all your restoration needs!

EPA Compliance Advisory on Product Claims

6/16/2020 (Permalink)

The U.S. EPA recently issued a Compliance Advisory titled “What You Need to Know Regarding Products Making Claims to Kill the Coronavirus Causing COVID-19”.  A copy of the Compliance Advisory is included in the attachments on this page. Per the EPA:

The purpose of the Compliance Advisory is to address concerns related to products being used to disinfect surfaces which include claims to kill and/or be effective against SARS-CoV-2, the
coronavirus causing the disease COVID-19. For some of these products, those claims have not been reviewed or accepted by EPA and, therefore, may present a risk to consumers, and healthcare
providers in particular.

The EPA uses the following very strong language that is helpful in advising our clients and
customers regarding the increasing number of new age products and methods that are being pitched with dubious efficacy and other claims in connection with COVID-19, and challenging the use of those questionable products and methods in the marketplace:

It is unlawful for any person to distribute or sell a pesticide in the United States making claims
to that it will kill a particular pathogen, unless that pesticide is registered with EPA and that
particular claim has been deemed acceptable by the agency. EPA is receiving a steady stream of
tips/complaints concerning potentially false or misleading claims, including efficacy claims,
associated with pesticides and devices. These tips/complaints are being actively reviewed and
efforts are being made to identify potentially violative products. EPA intends to pursue
enforcement against products making false and misleading claims regarding coronavirus. EPA is
working with e-commerce platforms to remove/prohibit these fraudulent and/or otherwise inefficacious products from the marketplace. EPA is also coordinating with the U.S. Department of Justice and other federal partners to bring the full force of the law against those selling or otherwise distributing violative products.

SERVPRO of Fenton/South Ballwin consistently uses only SERVPRO approved cleaning and disinfecting products and methodologies to help combat the COVID-19 crisis. We are always there to help! 636-527-5990

Fire Safety Education

5/28/2020 (Permalink)

You may know what to do during a fire, but do your children? SERVPRO of Fenton/South Ballwin has faced countless losses in homes and businesses due to fire damage so we want families to be prepared. It is important to make sure your children are educated on fire safety. You never want to leave your children home alone without the proper fire safety education and since you can't predict a fire emergency, fire safety education is key. Here are some important items to remember: 

Make sure that you educate your children on what a smoke alarm looks and sounds like. Make sure they can recognize when a fire alarm has gone off and what to do when an alarm has sound. Know two or more routes to exit your home during a fire as well as a meeting point away from the location a safe distance from the fire. The American Red Cross suggests "Practice your fire escape plan at least twice a year and at different times of the day. Practice waking up to smoke alarms, low crawling, and meeting outside." It is crucial your children also know how to dial 9-1-1. 

When making sure your home is up to fire safety standards, make sure to have escape ladders on the upper levels so that you can escape from windows to safety. The American Red Cross also suggests "use quick-release devices on barred windows and doors. Security bars without release devices can trap you in a deadly fire. If you have security bars on your windows, be sure one window in each sleeping room has a release device." It is important to make your children aware of which windows have quick releases on them and how to use them properly. Also have fire extinguishers readily available, and up-to-date and, at minimum, in the kitchen, garage and on the upper levels. 

It is never too soon to start teaching your children how to be prepared during an emergency, including fires, as they often occur in the home. SERVPRO of Fenton/South Ballwin is open 24/7 in case a disaster strikes. We are dedicated to helping restore your residence to pre-disaster conditions, making it “Like it never even happened.” 636-527-5990

Certified: SERVPRO Cleaned program

5/26/2020 (Permalink)

Let us help you get back to business

As our communities re-open, we are all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we have developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we are offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you have selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We have cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you will be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.We are Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities, we all call home. 
  • Call SERVPRO of Fenton/South Ballwin today at 636-527-5990 for your Certified: SERVPRO Cleaned consultation.
  • Call today for a Certified: SERVPRO Cleaned consultation

Air Mover Types

5/7/2020 (Permalink)

Of all the tools used in structural drying, air movers are the greatest in number. Regardless of design, the function of the air mover is quite simple: it is the tool designed to blend the air at the surface of wet materials with other air in the affected structure By doing so, the air mover helps accelerate the rate at which warm air heats surfaces.

Some of the many factors that influence evaporation rates can be influenced or manipulated by the restorer, while others are almost completely out of a restorer’s control. Air movement is one influence on evaporation that we can indeed control. First, however, we must understand air moving equipment and the role air movement plays in the evaporation process.

Air movers are compared in several ways:

  • Amp draw: The amount of power the unit uses.
  • Volume: measured in cubic feet per minute (CFM)
  • Velocity: measured in feet per minute (FPM). Faster airflow translates into more removal of a boundary layer.
  • Static pressure: measured in inches of water column. This is needed from an air mover when attempting to force air through ducting or pulling air through resistance.

Types of air movers:

  • Carpet dryers (high velocity air movers) are the most common type of air movers.
  • Low profile centrifugal air movers provide high velocity air movement from a small-sized unit
  • Low pressure axial air movers: specialized air movers used to move large volumes of air with low amp draw.
  • High pressure (HP) carpet dryers are specialized carpet dryers, fitted with a high horsepower motor.
  • High pressure axial air movers: commonly called ventilation fans, are used to move large volumes of air through ductwork.
  • Inter-air drying systems: are used to dry cavities such as under cabinets, wall cavities and under hardwood floors.

We are always here to help!! Call on your professionals at SERVPRO of Fenton/South Ballwin for all your water restoration needs. 636-527-5990

What's Safe to Flush or Drain?

5/7/2020 (Permalink)

What’s Safe to Flush or Drain?

Disposing of the wrong items in a toilet or drain can cause blockages and slow drainage, flooding, and hazardous sewage back-ups into your home or yard. Fixing them can require costly and disruptive repairs for you and contributes to sewer rate increases for the whole community. Don’t let your hard-earned money go down the drain. Follow these guidelines at home and work.

The sewer pipes that serve the toilet, shower, bath, sinks, washing machine, and floor drains in your home or business are designed to carry only three things: human body waste, toilet paper, and wastewater. When other items are put down the drain, they can combine to cause clogs, put additional stress on the pipes, or get caught up in our wastewater treatment facilities. This material then needs to be trucked to a landfill, causing extra work and expense, and higher rates for customers.

Don't Flush or Drain (Just to name a few!)

  • Bones
  • Bread Dough
  • Butter
  • Coffee Grounds
  • Eggshells
  • Gravy
  • Paper Towels
  • Rubber Bands
  • Tampons
  • Wet Wipes

     DO:

  • Place a wastebasket in your bathroom for disposing non-flushable items.
  • Place liquid cooking fats, oil and grease into a container with a lid and dispose of in trash.
  • Wipe down greasy pots, pans and dishes before washing.
  • Have your sewer rodded or snaked regularly.
  • Dispose of old medicines or drugs at an approved drug take-back site or event.
  • Dispose of motor oil, paint, grease or other dangerous fluids at the St. Louis Household Hazardous Waste collection facility. 

If your home or business sustains a backup we are here to help 24/7/365 days!!! Call SERVPRO of Fenton/South Ballwin 636-527-5990

Heat Safety

5/6/2020 (Permalink)

As summer approaches, it is time to consider safety precautions for extreme heat in the coming months. Heat affects all people, but especially the young, elderly, sick and overweight. According to the EPA, "the sun can heat dry, exposed urban surfaces, such as roofs and pavement, to temperatures 50-90 degree hotter than the air, while shaded or moist surfaces-often in more rural surroundings-remain close to air temperatures."

If you must go outside, wear loose-fitting, light-colored clothing, and be sure to apply sunscreen often. Pay attention to signs of heat exhaustion, which are heavy sweating; weakness; cold, pale and clammy skin; nausea or vomiting; and fainting according to the Center for Disease Control and Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are a high body temperature (103+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool.

Extreme heat is a serious danger. For more information on preparation and prevention, visit ready.gov or cdc.gov.

Role of Air Movement for Evaporation

5/6/2020 (Permalink)

Two aspects of air movement influence evaporation of moisture from materials.

  • Velocity- The speed of the air moving across surfaces.
  • Volume- The quantity or amount of air moving during a period of time.

Velocity is a multiplier in the evaporation process, multiplying the rate that evaporation occurs. The velocity of airflow is comparable to wind speed. Higher wind speed will result in higher evaporation rates. Likewise, the faster the velocity of air moving over a wet surface, the better the rate of evaporation will be. Velocity is measured in feet per second (FPS), feet per minute (FPM), or miles per hour (MPH), and can be determined using an anemometer.

Volume is critical to the circulation of air. Airflow used for drying must have high wind speed, but that wind must be dry air. The source of dry air usually is a mechanical dehumidifier, though it could be the outdoor environment. Regardless of source, the dry air must be distributed or circulated throughout the affected area, much like the heated or cooled air from a home air handling system must be distributed throughout.

Moving air from one location to another is a product of mass, or volume, and is usually expressed in Cubic feet per Minute (CFM). We measure air movers in terms of CFM to indicate how much air the air mover is able to move around.

Restorers can better control air movement when they understand the roles of air volume and air velocity. Volume is not velocity. Adequate velocity is critical for increasing the rate of evaporation. Adequate volume is important when trying to circulate wet, dry air throughout especially large and complex structures.

SERVPRO of Fenton/South Ballwin professionals are here to help with all your drying needs.