Recent Posts

Certified: SERVPRO Cleaned program

5/26/2020 (Permalink)

Let us help you get back to business

As our communities re-open, we are all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we have developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we are offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you have selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We have cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you will be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.We are Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities, we all call home. 
  • Call SERVPRO of Fenton/South Ballwin today at 636-527-5990 for your Certified: SERVPRO Cleaned consultation.
  • Call today for a Certified: SERVPRO Cleaned consultation

Air Mover Types

5/7/2020 (Permalink)

Of all the tools used in structural drying, air movers are the greatest in number. Regardless of design, the function of the air mover is quite simple: it is the tool designed to blend the air at the surface of wet materials with other air in the affected structure By doing so, the air mover helps accelerate the rate at which warm air heats surfaces.

Some of the many factors that influence evaporation rates can be influenced or manipulated by the restorer, while others are almost completely out of a restorer’s control. Air movement is one influence on evaporation that we can indeed control. First, however, we must understand air moving equipment and the role air movement plays in the evaporation process.

Air movers are compared in several ways:

  • Amp draw: The amount of power the unit uses.
  • Volume: measured in cubic feet per minute (CFM)
  • Velocity: measured in feet per minute (FPM). Faster airflow translates into more removal of a boundary layer.
  • Static pressure: measured in inches of water column. This is needed from an air mover when attempting to force air through ducting or pulling air through resistance.

Types of air movers:

  • Carpet dryers (high velocity air movers) are the most common type of air movers.
  • Low profile centrifugal air movers provide high velocity air movement from a small-sized unit
  • Low pressure axial air movers: specialized air movers used to move large volumes of air with low amp draw.
  • High pressure (HP) carpet dryers are specialized carpet dryers, fitted with a high horsepower motor.
  • High pressure axial air movers: commonly called ventilation fans, are used to move large volumes of air through ductwork.
  • Inter-air drying systems: are used to dry cavities such as under cabinets, wall cavities and under hardwood floors.

We are always here to help!! Call on your professionals at SERVPRO of Fenton/South Ballwin for all your water restoration needs. 636-527-5990

What's Safe to Flush or Drain?

5/7/2020 (Permalink)

What’s Safe to Flush or Drain?

Disposing of the wrong items in a toilet or drain can cause blockages and slow drainage, flooding, and hazardous sewage back-ups into your home or yard. Fixing them can require costly and disruptive repairs for you and contributes to sewer rate increases for the whole community. Don’t let your hard-earned money go down the drain. Follow these guidelines at home and work.

The sewer pipes that serve the toilet, shower, bath, sinks, washing machine, and floor drains in your home or business are designed to carry only three things: human body waste, toilet paper, and wastewater. When other items are put down the drain, they can combine to cause clogs, put additional stress on the pipes, or get caught up in our wastewater treatment facilities. This material then needs to be trucked to a landfill, causing extra work and expense, and higher rates for customers.

Don't Flush or Drain (Just to name a few!)

  • Bones
  • Bread Dough
  • Butter
  • Coffee Grounds
  • Eggshells
  • Gravy
  • Paper Towels
  • Rubber Bands
  • Tampons
  • Wet Wipes

     DO:

  • Place a wastebasket in your bathroom for disposing non-flushable items.
  • Place liquid cooking fats, oil and grease into a container with a lid and dispose of in trash.
  • Wipe down greasy pots, pans and dishes before washing.
  • Have your sewer rodded or snaked regularly.
  • Dispose of old medicines or drugs at an approved drug take-back site or event.
  • Dispose of motor oil, paint, grease or other dangerous fluids at the St. Louis Household Hazardous Waste collection facility. 

If your home or business sustains a backup we are here to help 24/7/365 days!!! Call SERVPRO of Fenton/South Ballwin 636-527-5990

Heat Safety

5/6/2020 (Permalink)

As summer approaches, it is time to consider safety precautions for extreme heat in the coming months. Heat affects all people, but especially the young, elderly, sick and overweight. According to the EPA, "the sun can heat dry, exposed urban surfaces, such as roofs and pavement, to temperatures 50-90 degree hotter than the air, while shaded or moist surfaces-often in more rural surroundings-remain close to air temperatures."

If you must go outside, wear loose-fitting, light-colored clothing, and be sure to apply sunscreen often. Pay attention to signs of heat exhaustion, which are heavy sweating; weakness; cold, pale and clammy skin; nausea or vomiting; and fainting according to the Center for Disease Control and Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are a high body temperature (103+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool.

Extreme heat is a serious danger. For more information on preparation and prevention, visit ready.gov or cdc.gov.

Role of Air Movement for Evaporation

5/6/2020 (Permalink)

Two aspects of air movement influence evaporation of moisture from materials.

  • Velocity- The speed of the air moving across surfaces.
  • Volume- The quantity or amount of air moving during a period of time.

Velocity is a multiplier in the evaporation process, multiplying the rate that evaporation occurs. The velocity of airflow is comparable to wind speed. Higher wind speed will result in higher evaporation rates. Likewise, the faster the velocity of air moving over a wet surface, the better the rate of evaporation will be. Velocity is measured in feet per second (FPS), feet per minute (FPM), or miles per hour (MPH), and can be determined using an anemometer.

Volume is critical to the circulation of air. Airflow used for drying must have high wind speed, but that wind must be dry air. The source of dry air usually is a mechanical dehumidifier, though it could be the outdoor environment. Regardless of source, the dry air must be distributed or circulated throughout the affected area, much like the heated or cooled air from a home air handling system must be distributed throughout.

Moving air from one location to another is a product of mass, or volume, and is usually expressed in Cubic feet per Minute (CFM). We measure air movers in terms of CFM to indicate how much air the air mover is able to move around.

Restorers can better control air movement when they understand the roles of air volume and air velocity. Volume is not velocity. Adequate velocity is critical for increasing the rate of evaporation. Adequate volume is important when trying to circulate wet, dry air throughout especially large and complex structures.

SERVPRO of Fenton/South Ballwin professionals are here to help with all your drying needs.

The Science of Drying

5/5/2020 (Permalink)

Did you know there is a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Fenton/South BallwinFranchise Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO Franchise Professionals will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

    What exactly does it mean to help "Speed up Mother Nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material - but only if the air is, indeed, drier. 

The only problem is nature often takes too long and secondary damages may occur while the building is drying out.

Your SERVPRO professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more.

It's not only the equipment, but the technology too. SERVPRO had developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you can know exactly where your property is in the drying process.

Bottom line, SERVPRO of Fenton/South Ballwin Franchise Professionals have the training and equipment to help make water damage "Like it never even happened."

We are always here to help! 636-527-5990

Biohazard, Crime Scene, and Vandalism Cleanup

4/30/2020 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of Overland/Cool Valley's professionals also offer fast, reliable biohazard and crime scene cleanup services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

We are trained so safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

We can help with the following issues:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

We are available 24 hours a day to help with any situation that may arise! 636-527-5990

Managing Mold

4/30/2020 (Permalink)

When there is a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, here at SERPVRO of Fenton/South Ballwin, we have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same.

  • Call the team at SERVPRO of Fenton/South Ballwin
  • Your property will be carefully inspected for signs of mold using technology designed to detect to detect mold and hidden water sources.
  • Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.
  • Specialized filtration equipment captures microscopic mold spores out of the air.
  • The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary.
  • A variety of cleaning techniques will be used to clean and sanitize your belongings.

SERVPRO of Fenton/South Ballwin understands mold and mold growth and have the training and equipment to remediate mold in your home or business, so give us a call! 636-527-5990

National Building Safety Month

4/30/2020 (Permalink)

National Building Safety Month Making sure communities are prepared for natural and manmade disasters.

Why is Building Safety Month important today?

For the last 40 years, the Cod Council, its 64,000 members, and a diverse partnership of professionals from the building construction, design and safety communities have come together to celebrate Building Safety Month.

Building Safety Month provides education for the public about solutions that improve the safety, sustainability and resiliency of buildings, infrastructure and communities. Properly administered and up-to-date safety codes reduce loss of life and property damage.

WEEK ONE - Disaster Preparedness

WEEK TWO- Water Safety

WEEK THREE- Resiliency, Sustainability, Innovation

WEEK FOUR- Training the Next Generation

Call us today to set up an appointment to establish your Emergency READY Profile

Prepare now for Spring Floods

4/28/2020 (Permalink)

According to the National Weather Service, there is the potential for Missouri to experience serious flooding again in only a few weeks. Last year’s damage repairs are ongoing, while emergency managers, meteorologists, engineers, farmers, and residents monitor weather forecasts, anticipating another spring flood season.

 FEMA’s National Flood Insurance Program (NFIP) is a great way to protect your home, business, or personal property. According to NFIP, just six inches of water can cause $52,000 in damage to your home. Statewide, NFIP paid more than $70 million in flood insurance claims to Missouri policyholders for damage in 2019.

 After 2019’s historic flooding, one action residents and business owners should take immediately is to review their current flood insurance coverage or consider purchasing a flood insurance policy if they don’t have one. Did you know most homeowner and business multi-peril policies do NOT cover flood damage? A new policy takes 30 days to go into effect.  Other key facts you should know:

  • Flood insurance can pay up to $250,000 for damage to your house and up to $100,000 for contents.
  • Business owners can purchase coverage up to $500,000 for structures and up to $500,000 for contents.
  • Flood insurance pays for covered flood damage regardless of whether there is a federal disaster declaration. The average annual cost of an NFIP policy for homeowners is about $700.
  • Anyone can buy flood insurance if your community participates in the National Flood Insurance Program (NFIP), no matter where your home or business is located. Check with your local officials to find out if your community participates.
  • Almost 25 percent of flood insurance claims come from areas not considered at high risk for flooding. Individuals and business owners are encouraged to look over their own emergency plans and update as necessary to ensure they are sufficiently prepared. Ask these crucial questions:

Remember, once you purchase a policy, it takes 30 days for the coverage to go into effect. Anywhere it rains, it can flood. Before the rivers rise, have your policy in place.

  • If you already have a policy – is your coverage amount adequate?
  • Do you have BOTH structure and contents policies? These are separate coverage policies and amounts. Ask your insurance agent.
  • Do you rent? You can buy coverage for your personal property. Ask your agent about renter’s flood insurance.   
  • Current soil saturation is above average for this time of year. Snowmelt runoff from the Rocky Mountains and ice jams on northern rivers all contribute to the amount and force of water flowing through the Missouri and Mississippi river systems. After two consecutive years of heavy moisture, flooding is a significant part of the 2020 spring outlook. Consider the flood risk and act now to protect yourself, your family, your business, or your property.

If your home or business is affected by spring flooding call SERVPRO of Fenton/South Ballwin. We are always here to help.