Recent Posts

Dryer Fire Prevention Tips in West Kirkwood and Sunset Hills

7/17/2018 (Permalink)

Did you know that failure to clean the dryer (34 percent) is the leading cause of home clothes dryer fires?! Most of  clothes dryer fireshappen in the fall and winter months, than in spring and summer, because of all the bulky clothing you are drying.

Some tips to help prevent dryer fires are: 1. Clean out the dryer vent every time you dry a new set of clothes. 2. Don't add as much clothes to the dryer s you would in the spring or summer. 3. Keep area around the dryer free of flammable items. Clothes drying fires account fro 92 percent of all fires.  For more safety tips and prevention checkout: https://www.nfpa.org/Public-Education/By-topic/Safety-in-the-home/Dryers-and-washing-machines

If your Fenton and South Ballwin home or business has been affected by a clothes dryer fire give SERVPRO a call at 636-527-5990 and we'll make it "Like it never even happened."

Smoke Dectors Save Lives

7/10/2018 (Permalink)

Three of every five home fire deaths resulted from fires in homes with no smoke alarms or no working smoke alarms. To lower these rates make sure you replace all of your smoke detectors every 10 years. Here are of couple of things you can do to prevent fires in your Fenton/South Ballwin home or or business!

  • Make sure all of your smoke detectors are interconnected. When one sounds, they all sound.
  • All of your smoke detectors should be tested once a month.
  • Larger homes or businesses will acquire extra smoke detectors.

Your Fenton/South Ballwin home or business is where we are at the greatest risk and where we
must take the most precautions. Most deaths occur from inhaling smoke or poisonous
gases, not from the flames. SERVPRO of Fenton and South Ballwin are here help if your home or business has a had fire due to faulty smoke detectors. Give us a call at 636-527-5990 and we'll make everything "Like it never even happened."

The four W's of Mold

6/6/2018 (Permalink)

Protecting your home from the ravages of mold can be a daunting task if you don't know what to look for or don't know you have it. However, it's a process that every homeowner should consider in order to protect the structural integrity of their home as well as the health and wellness of their family.

The Four W's of Mold...

Who...

The process of determining if you have mold, and if so, what type begins with 5 questions that cover a number of considerations. It's a given that mold only grows in damp conditions. As a result, you must ask yourself if you or a neighbor has a water leak? Mold only takes a few days to form in moist situations. Even if you don't have a leak, your neighbor's leak could become a true bone of contention for you if you live in an apartment or duplex.

What Where and When...

Obviously, if you can visibly see mold you know you have a problem that needs resolving. Determining what type of mold you have becomes the obvious next step. Additionally, if you have water that pools against the exterior of your house when it rains, the moisture will affect not only exterior walls but the interior walls as well. It's just a question of "when."

Other Indicators...

In addition to visibly seeing mold, a musty moldy smell is a good indication that your dwelling has a mold issue. If the atmosphere in your home is humid, and your windows sweat revealing condensation, these are conditions that are ripe for developing a problem with mold if you don't already have one. Flair ups with allergies and illness in your pets are also strong indicators of a mold problem. Mold is a serious issue that can impact not only the infrastructure of your house but the health of you and your family members. Even if you plan on moving it's a good idea to have your new home tested for the presence of mold as a safety measure.

Having your home tested for mold is a good investment to protect the health and the integrity of both your family and your homes structure. After all, an ounce of prevention is always worth a ton of cure.Our crews here at SERVPRO Fenton and South Ballwin have all the necessary equipment to treat and make sure that everything is taken care of, "Like it never even happened." Give us a call at 636-527-5990!

Why Water Damage is NOT a DIY Project

5/29/2018 (Permalink)

Oftentimes, homeowners don't realize the extent of the water damage in their home. Excess moisture is one thing, but damage from a flood, sewer backup or something else can be devastating to your health and your home in general. It doesn't take long for a situation like this to spiral out of control and leave you struggling to figure out what you are going to do to take care of it. The best thing you can do is turn to the help of a professional. Our team at SERVPRO Fenton and South Ballwin has all of the necessary tools to make sure your home is taken care of and the water damage is cleaned up properly.

  • Dirty water from sewage backups is loaded with deadly substances from parasites to chemical residues.
  • Bacteria, fungi and viruses thrive in contaminated fluids. They pose all sorts of health risks, such as hepatitis and salmonella.
  • It only takes 24 hours for mold to begin growing out of control and invading your space.
  • Even a small amount of water left undried could be a source of problems for your home.

Our team here at SERVPRO Fenton and South Ballwin has all of the necessary tools and experience to come in and get your water damage taken care of and thoroughly cleaned up to prevent anyone from falling ill or mold setting in.

Smoke and Soot Clean Up

5/22/2018 (Permalink)

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience at SERVPRO allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Fenton and South Ballwin will test the soot to determine which type of smoke damage occurred. Then the cleaning procedures will be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

This creates low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are much more difficult to clean.

Dry Smoke - Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. Here at SERVPRO of Fenton an South Ballwin we have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

You Could Be Spreading Mold Through Your Fenton/South Ballwin Home

6/22/2017 (Permalink)

If you see visible mold in Fenton/ South Ballwin home or business, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Fenton and South Ballwin for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Service Server Fenton and South Ballwin specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business!  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. Our crews will make your home or business "Like it never even happened." so give us a call at 636-527-5990.

For more information about mold visit: http://www.SERVPROfentonsouthballwin.com/mold-remediation

restoring lives in Fenton and South Ballwin MO

6/2/2017 (Permalink)

When the record breaking flooding occurred a couple weeks ago St. Louis, MO, we promptly dispatched our SERVPRO of Fenton and South Ballwin teams to assist in the unprecedented recovery efforts. We were very happy to help many grateful business and home owners during their desperate time of need. Our highly trained technicians are water and storm damage specialists. The goal is always the same, to return your commercial or residential property back to pre-storm condition. Using scientific drying techniques and advanced equipment, we document the drying process to insure the business or home is ready to return to. When water damage happens, a quick response is very important. Night or day, St. Louis business owners and residents can expect our local team of professionals to respond immediately to your water emergency. So give us a call at (636) 527-5990

Quick Helpful Tips For Working With Your Insurance For Restoration

5/25/2017 (Permalink)

Regular life is stressful enough, but if you are surprised with flooding or other water damage in your home, everyone in the household will be stressed. Whether the recent St. Louis flood damage leaves carpeting soaked and soggy or you have come back to a disaster after evacuation, severe weather and damaged pipes will cause significant worry about how to start putting back together your daily life.

However, you can prepare for these unknowns by knowing what to expect and create a plan in case of emergency. To assist you, SERVPRO of Fenton and South Ballwin has put together this mini-guide to help you understand the flood insurance claim process.

The first thing you will want to do is call your insurance provider. Although the U.S. government funds the National Flood Insurance Program (NFIP), local home and rental insurance companies are the exclusive sellers of Flood Damage Insurance. While you will be working directly with an insurance agent, SERVPRO can also serve as a liaison, helping you to navigate through the claims process.

After your initial call to your insurance company, contact your Fenton or South Ballwin at 636-527-5990. We are available every day, all day, to handle your emergencies. Even if you are not able to reach your insurance agent immediately, SERVPRO will take your call and begin to work with you on first response remediation solutions. Have questions about what to do first or what items can be restored? SERVPRO is here to answer those questions and more! Our compassionate team understands your distress and will guide you through the storm damage restoration process.

Now you can begin your water damage restoration. We pride ourselves on having the fastest response time to storm damage in your area. We will arrive at your home prepared to conduct an inspection and moisture readings, create a scope of the damage and provide an estimate for you and your insurance provider. Our team will arrive prepared and ready to start immediately. Using our dedicated SERVPRO Claims Information Center (CIC) we can store and access your information easily and quickly.

Our SERVPRO team members are the premier flood and water damage restoration experts in The Fenton and South Ballwin surrounding areas. We are also the preferred remediation team for home insurance providers, and the most trusted helper for storm disasters. Storm damage restoration and navigating flood insurance claims can feel stressful, but we are here to assist you with every stage of the recovery process.

For emergencies and other situations, call 636-527-5990 anytime to reach your area flood damage experts, SERVPRO Fenton and South Ballwin. We help residential and commercial property owners when natural disasters, water damage, sewer backups, floods, mold infestations, fires and other events happen.

HOW SEVERE LOOK HERE!

5/5/2017 (Permalink)

Water damage can originate by different sources such as a broken dishwasher hose, a washing machine overflow, a dishwasher leakage, broken/leaking pipes, and clogged toilets. Homeowners should inspect and replace worn pipe fittings and hose connections to all household appliances that use water at least once a year. This includes washing machines, dishwashers, kitchen sinks and bathroom lavatories, refrigerator ice makers, water softeners and humidifiers. Below is a specific way SERVPRO has combined different scenarios of water damages of how severe the damage actually is.



Categories


Category 1- Refers to a source of water that does not pose substantial threat to humans and classified as "Clean Water". Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.



Category 2 - Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when consumed or even exposed to. Known as "Grey Water". This type carries micro organisms and nutrients of micro organisms. Examples are toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.



Category 3 - Known as "Black Water" and is grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Type 3 category are contaminated water sources that affects the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination regardless of visible content or color.



Classes


Class of water damage is determined by the probable rate of evaporation based on the type of materials affected, or wet, in the room or space that was flooded. Determining the class of water damage is an important first step, and will determine the amount and type of equipment utilized to dry-down the structure.



Class 1 - Slow Rate of Evaporation. Affects only a portion of a room. Materials have a low permanence/porosity. Minimum moisture is absorbed by the materials.



Class 2 - Fast Rate of Evaporation. Water affects the entire room of carpet and cushion. May have wicked up the walls, but not more than 24 inches.



Class 3 - Fastest Rate of Evaporation. Water generally comes from overhead, affecting the entire area; walls, ceilings, insulation, carpet, cushion, etc.



Class 4 - Specialty Drying Situations. Involves materials with a very low permanence/porosity, such as hardwood floors, concrete, crawlspaces, plaster, etc. Drying generally requires very low specific humidity to accomplish drying.



Restoration


Different removal methods and measures are used depending on the category of water. Due to the destructive nature of water, chosen restoration methods also depend heavily on the amount of water, and on the amount of time the water has remained stagnant. For example, as long as carpet has not been wet for longer than 48 hours, and the water involved was not sewage based, a carpet can usually be saved; however, if the water has soaked for longer, then the carpet is probably irreparable and will have to be replaced.



Here at SERVPRO of Fenton and South Ballwin we have a highly skilled team who can clean up any amount of water in your home or business. SERVPRO of Fenton and South Ballwin is open 24/7/365 so give us a call anytime at 636-527-5990.

Flood or water Damage in your Fenton or Ballwin home?

5/4/2017 (Permalink)

Every flood or water damage event is a little different and requires a unique solution, but the general process stays the same. The next 6 steps will inform you exact steps SERVPRO uses for flood or water damage.


Step 1 - Emergency Contact


The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.


Step 2 - Inspection and Water Damage Assessment


We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.


Step 3 - Water Removal / Water Extraction


The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.


Step 4 - Drying and Dehumidification


We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.


Step 5 - Cleaning and Sanitizing


We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.


Step 6 - Restoration


Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.


All of these steps help SERVPRO of Fenton and South Ballwin restore your home or business after flood damage occurs. Give us a call at (636) 527-5990 and well make your property "Like it never even happened."