Recent Posts

You Could Be Spreading Mold Through Your Fenton/South Ballwin Home

6/22/2017 (Permalink)

If you see visible mold in Fenton/ South Ballwin home or business, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Fenton and South Ballwin for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Service Server Fenton and South Ballwin specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business!  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. Our crews will make your home or business "Like it never even happened." so give us a call at 636-527-5990.

For more information about mold visit: http://www.SERVPROfentonsouthballwin.com/mold-remediation

restoring lives in Fenton and South Ballwin MO

6/2/2017 (Permalink)

When the record breaking flooding occurred a couple weeks ago St. Louis, MO, we promptly dispatched our SERVPRO of Fenton and South Ballwin teams to assist in the unprecedented recovery efforts. We were very happy to help many grateful business and home owners during their desperate time of need. Our highly trained technicians are water and storm damage specialists. The goal is always the same, to return your commercial or residential property back to pre-storm condition. Using scientific drying techniques and advanced equipment, we document the drying process to insure the business or home is ready to return to. When water damage happens, a quick response is very important. Night or day, St. Louis business owners and residents can expect our local team of professionals to respond immediately to your water emergency. So give us a call at (636) 527-5990

Quick Helpful Tips For Working With Your Insurance For Restoration

5/25/2017 (Permalink)

Regular life is stressful enough, but if you are surprised with flooding or other water damage in your home, everyone in the household will be stressed. Whether the recent St. Louis flood damage leaves carpeting soaked and soggy or you have come back to a disaster after evacuation, severe weather and damaged pipes will cause significant worry about how to start putting back together your daily life.

However, you can prepare for these unknowns by knowing what to expect and create a plan in case of emergency. To assist you, SERVPRO of Fenton and South Ballwin has put together this mini-guide to help you understand the flood insurance claim process.

The first thing you will want to do is call your insurance provider. Although the U.S. government funds the National Flood Insurance Program (NFIP), local home and rental insurance companies are the exclusive sellers of Flood Damage Insurance. While you will be working directly with an insurance agent, SERVPRO can also serve as a liaison, helping you to navigate through the claims process.

After your initial call to your insurance company, contact your Fenton or South Ballwin at 636-527-5990. We are available every day, all day, to handle your emergencies. Even if you are not able to reach your insurance agent immediately, SERVPRO will take your call and begin to work with you on first response remediation solutions. Have questions about what to do first or what items can be restored? SERVPRO is here to answer those questions and more! Our compassionate team understands your distress and will guide you through the storm damage restoration process.

Now you can begin your water damage restoration. We pride ourselves on having the fastest response time to storm damage in your area. We will arrive at your home prepared to conduct an inspection and moisture readings, create a scope of the damage and provide an estimate for you and your insurance provider. Our team will arrive prepared and ready to start immediately. Using our dedicated SERVPRO Claims Information Center (CIC) we can store and access your information easily and quickly.

Our SERVPRO team members are the premier flood and water damage restoration experts in The Fenton and South Ballwin surrounding areas. We are also the preferred remediation team for home insurance providers, and the most trusted helper for storm disasters. Storm damage restoration and navigating flood insurance claims can feel stressful, but we are here to assist you with every stage of the recovery process.

For emergencies and other situations, call 636-527-5990 anytime to reach your area flood damage experts, SERVPRO Fenton and South Ballwin. We help residential and commercial property owners when natural disasters, water damage, sewer backups, floods, mold infestations, fires and other events happen.

HOW SEVERE LOOK HERE!

5/5/2017 (Permalink)

Water damage can originate by different sources such as a broken dishwasher hose, a washing machine overflow, a dishwasher leakage, broken/leaking pipes, and clogged toilets. Homeowners should inspect and replace worn pipe fittings and hose connections to all household appliances that use water at least once a year. This includes washing machines, dishwashers, kitchen sinks and bathroom lavatories, refrigerator ice makers, water softeners and humidifiers. Below is a specific way SERVPRO has combined different scenarios of water damages of how severe the damage actually is.



Categories


Category 1- Refers to a source of water that does not pose substantial threat to humans and classified as "Clean Water". Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.



Category 2 - Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when consumed or even exposed to. Known as "Grey Water". This type carries micro organisms and nutrients of micro organisms. Examples are toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.



Category 3 - Known as "Black Water" and is grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Type 3 category are contaminated water sources that affects the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination regardless of visible content or color.



Classes


Class of water damage is determined by the probable rate of evaporation based on the type of materials affected, or wet, in the room or space that was flooded. Determining the class of water damage is an important first step, and will determine the amount and type of equipment utilized to dry-down the structure.



Class 1 - Slow Rate of Evaporation. Affects only a portion of a room. Materials have a low permanence/porosity. Minimum moisture is absorbed by the materials.



Class 2 - Fast Rate of Evaporation. Water affects the entire room of carpet and cushion. May have wicked up the walls, but not more than 24 inches.



Class 3 - Fastest Rate of Evaporation. Water generally comes from overhead, affecting the entire area; walls, ceilings, insulation, carpet, cushion, etc.



Class 4 - Specialty Drying Situations. Involves materials with a very low permanence/porosity, such as hardwood floors, concrete, crawlspaces, plaster, etc. Drying generally requires very low specific humidity to accomplish drying.



Restoration


Different removal methods and measures are used depending on the category of water. Due to the destructive nature of water, chosen restoration methods also depend heavily on the amount of water, and on the amount of time the water has remained stagnant. For example, as long as carpet has not been wet for longer than 48 hours, and the water involved was not sewage based, a carpet can usually be saved; however, if the water has soaked for longer, then the carpet is probably irreparable and will have to be replaced.



Here at SERVPRO of Fenton and South Ballwin we have a highly skilled team who can clean up any amount of water in your home or business. SERVPRO of Fenton and South Ballwin is open 24/7/365 so give us a call anytime at 636-527-5990.

Flood or water Damage in your Fenton or Ballwin home?

5/4/2017 (Permalink)

Every flood or water damage event is a little different and requires a unique solution, but the general process stays the same. The next 6 steps will inform you exact steps SERVPRO uses for flood or water damage.


Step 1 - Emergency Contact


The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.


Step 2 - Inspection and Water Damage Assessment


We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.


Step 3 - Water Removal / Water Extraction


The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.


Step 4 - Drying and Dehumidification


We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.


Step 5 - Cleaning and Sanitizing


We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.


Step 6 - Restoration


Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.


All of these steps help SERVPRO of Fenton and South Ballwin restore your home or business after flood damage occurs. Give us a call at (636) 527-5990 and well make your property "Like it never even happened."

Restring Your Commercial Property After A Water Damage

4/24/2017 (Permalink)

Flooding and water damage events in commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, SERVPRO of Fenton and South Ballwin will work as quickly as possible to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals here at SERVPRO are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your Fenton or South Ballwin business, give us a call at 636-527-5990 and we’ll be there fast with the help you need!

Areas In Your Home That Mold Can Hide From You.

4/13/2017 (Permalink)

Mold can occur anywhere in your Fenton and Ballwin home but mainly is concentrated to areas where moisture is present. These moisture areas are common to the bathroom and basements. Mold can cause respiratory problems and should be removed if found as soon as possible. Most restoration companies only do mold inspections if the mold is visible, an industrial hygienist would come in and search for traces of mold that are not visible.


One of the first places mold can collect and you may not think to check is under the refrigerator. Under the fridge tends to collect moisture and dirt which can cause a breeding ground for bacteria and mold.


Another place is the AC unit. AC units are known to collect debris, dust and moisture from the air, which can lead to mold spores.


Mold can even grow in or around a washing machine or its parts. Moisture and lint can cause a presence of mold spores.


Other area in the house include anywhere moisture and dirt may form such as window corners.


If you think your Fenton or South Ballwin home or business has mold damage give SERVPRO of Fenton and South Ballwin a call at 636-527-5990 and we'll make it "Like it never even happened."

We Can Help Your Business

4/13/2017 (Permalink)

SERVPRO is not just a name, it is a promise. A promise to make it "Like it never even happened." We understand that your emotions can be all over the place, and you have a right to feel confused and frustrated, no matter if it is your home or business because you want the job done NOW. We also understand when it is your business there needs to be a hustle to get the job done and done right, for you to open back up as soon as possible, because when you're close, you are not making money. We will work our hardest in restoring your business so you can feel "Like it never even happened" because that is the SERVPRO promise we make when we take your job. So if your Fenton or South Ballwin home or business is in need of us, give us a call at 636-527-5990

Do's And Don's After A Fire

3/26/2017 (Permalink)

Most people think that they can clean up the mess after a fire occurs. In fact cleaning yourself without the proper tools can actually make matter worse. SERVPRO of Fenton and South Ballwin has all the tools to help you get your home or business "Like it never even happened." Down below are the do's and don't's after a fire. Following these do's and don't's will help restore your valuables as best as possible

What to Do After a Fire

Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
Keep hands clean so as not to further soil upholstery, walls and woodwork.
Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
If electricity is off, empty freezer and refrigerator and prop doors open.
Clean and protect chrome with light coating of petroleum jelly or oil.
Wash houseplants on both sides of leaves.
Change HVAC filter.
Tape double layers of cheesecloth over air registers.


What NOT To Do After a Fire

Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.


Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor. Our crews at SERVPRO of Fenton and South Ballwin have the right knowledge and equipment to clean all of your valuables the right way with out causing damage. For more facts about fire visit our website at http://www.SERVPROfentonsouthballwin.com/fire-smoke-damage-restoration or give us a call at 636-527-5990

Tips For Creating A Successful Emergency Ready Plan

3/24/2017 (Permalink)

Have you ever had an emergency Fire Damage or Water Damage happen in your home and had no emergency ready plan or even had a clue what to do?! Lucky for you SERVPRO of Fenton and South Ballwin has a successful emergency plan made up for you! Just make sure you do all of the bullet points listed below and you are set in case you ever come across an emergency!



Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.


Identify and label utility shut-off locations.


Identify local utility contact information.


Identify local emergency contact information such as fire, police, and hospital contacts.



Establish main internal contacts for purposes of employee safety and emergency work authorization. As a trusted leader in the restoration industry, SERVPRO of Fenton and South Ballwin have highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. SERVPRO of West Kirkwood would make your house or business "Like it never even happened." Give us a call today at 636-527-5990.